Terms & Conditions
Our Terms and Conditions apply to all purchases and sales of items offered here, and your purchase means you have accepted our Terms and Conditions of Sale in effect as of the date of purchase. We disclaim any other Terms and Conditions contained in any customer purchase order, order form or otherwise unless expressly agreed to by us in writing. Purchase orders must be strictly in conformity with these Terms and Conditions; inconsistent or conflicting terms in any purchase order or sale acknowledgment are rejected and shall be controlled by these Terms and Conditions unless agreed to by the customer and NW TILAPIA in a separate mutual writing. Additional terms are not binding unless agreed to by an officer of NW TILAPIA in a separate writing. We reserve the right to decline fulfilling orders at our discretion.
LIVE TILAPIA SALES
By purchasing Tilapia from NW Tilapia, Buyer agrees and fully affirms that Buyer will hold and use the Tilapia in accordance with all state, local and federal laws applicable to Buyer. Buyer accepts full responsibility and liability for the use, misuse, containment, release, sale, transfer, relocation and confinement of the Tilapia received from NW Tilapia upon shipment of the Tilapia. All sales are final, without the option for return.
PRICING AND CHARGES
Product: Prices and charges are effective immediately when displayed on our website, and are subject to change without notice. All prices are quoted in U.S. dollars. We reserve the right to pass on any surcharges or impose purchase restrictions or limits at any time.
Charges: All orders are subject to applicable shipping, freight, taxes and processing charges. Shipping charges for ground service on all stocking orders are determined by using a flat rate table that is based on the combined weight of all items on the order. There are no additional charges for split shipments on NW TILAPIA stocking orders. This simplified table approach gives NW TILAPIA the ability to quote freight at the time of the order. Flat table charges are intended to approximate NW TILAPIA's average cost to process and ship a package of similar weight characteristics. In some cases, shipping charges may be less than or greater than NW TILAPIA's actual cost to process and ship.
Carrier Surcharges: Carriers may impose surcharges, which vary by carrier and may change at the carrier's discretion. NW TILAPIA will pass on the surcharge.
Minimum Order: $25 (U.S. dollars). You will be charged the minimum $25 on any order with a merchandise value of $25 or less.
Net 30 days on approved open accounts from date of invoice. In addition to open accounts, we also accept cash, C.O.D. and most major credit cards. NW TILAPIA has multiple payment/billing options. If an open account customer fails to make full payment within thirty (30) days from date of invoice, NW TILAPIA may defer any further shipments or other orders, or cancel any portion of an unshipped order. NW TILAPIA further reserves the right to charge interest on overdue invoices at the rate of 18% per annum (1.5% monthly) or at the highest rate available under applicable law. It is understood and agreed that customer will pay, to the extent permitted under law, all reasonable costs and expenses, including attorney’s fees, collection agency fees and court costs incurred by NW TILAPIA in connection with any collection action for payment of the amounts due herein.
NW TILAPIA deliveries are made Monday through Friday, daytime hours only. Small to medium sized packages will be shipped via Fedex, UPS, or USPS. Large, heavy, or bulky items will be shipped via freight in wooden crates or palletized. If you need your items faster, please let us know in the "Order Notes" when you check out, and we can explore other delivery possibilities. This service will incur an extra fee.
Most orders are shipped UPS. NW TILAPIA also uses various carriers for different regions. Items that are drop shipped directly from manufacturers may take longer, so items ordered together may not always arrive in the same box or on the same day. Hazardous materials require special handling, are not service level guaranteed and may be subject to local, state and federal regulations which may delay or prohibit shipments. Hazardous materials will not be shipped to Alaska or Hawaii or exported outside of the contiguous United States. All orders are shipped F.O.B. from NW TILAPIA's distribution facility. Title and risk of loss pass to customer on delivery to the common carrier or upon customer pickup.
DAMAGED OR LOST SHIPMENTS
UPS, Fed-Ex Ground, other package carriers & Prepaid Truck Shipments (NW TILAPIA carrier): Check your order immediately upon arrival. All damages must be noted on delivery receipt. All shortages and damages must be called into NW TILAPIA at 1-503-519-4837 or e-mailed to firstname.lastname@example.org within 6 hours of receipt of shipment.
Freight Shipments: Call 503-519-4837 or e-mail email@example.com. All damaged containers and merchandise must be kept for inspection. If product was damaged in transit, you must file a claim with the carrier.
General Merchandise Warranty: Except as otherwise stated, the only warranties applying to materials sold are those, if any, specifically provided by the manufacturer to be honored by the manufacturer. EXCEPT AS SET FORTH HEREIN, NW TILAPIA MAKES NO WARRANTIES, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED. NW TILAPIA DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OF PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANSHIP, QUALITY, DURABILITY, SUITABILITY, OR NON-INFRINGEMENT INCLUDING WITHOUT LIMITATION IN THOSE INSTANCES WHERE CHANGES, ALTERATIONS OR MODIFICATIONS ARE MADE IN MATERIALS AT THE REQUEST OR INSTRUCTION OF THE CUSTOMER, AND THE CUSTOMER AGREES NOT TO CLAIM OR COMMENCE SUIT AGAINST NW TILAPIA BASED ON ANY SUCH DISCLAIMED WARRANTIES OR SUCH MANUFACTURER'S WARRANTIES. OUR OBLIGATION IS LIMITED ONLY TO THE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS OR, AT OUR SOLE OPTION, TO REFUND THE PURCHASE PRICE. A full refund will be given, subject to our Q.A. inspection, for any defective item returned to us and received by us within 15 days of the date of shipment in its original packaging.
Manufacturer's Responsibility: The customer recognizes that NW TILAPIA is a distributor and not a manufacturer, fabricator or packager, and all applicable product specifications, representations and warranties are solely those of the fabricator, manufacturer or packager of the products sold. NW TILAPIA's liability hereunder for any claim of loss or damage of any kind whatsoever by the customer arising from a breach of any such specifications, representations or warranties by the manufacturer, fabricator or packager shall be limited to reimbursement of the price paid for the specific item sold, and other than such reimbursement, as between the customer and NW TILAPIA, the customer's sole and exclusive recourse for such loss or damage is to the manufacturer, fabricator or packager of the products. Customer waives any right of set-off or cover under the Uniform Commercial Code or otherwise.
Limited Liability: IN NO EVENT SHALL NW TILAPIA BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES OR LOST PROFITS, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, ARISING OUT OF THE PURCHASE, INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED OPPORTUNITY OR PROFITS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NW TILAPIA shall not be responsible for computer or electronic interruptions, mechanical or electrical breakdowns, strikes, labor slowdowns, war, terrorism, riots, severe weather conditions, natural disasters, acts of God or any other forces beyond the reasonable control of NW TILAPIA, LTL shipments and other non-scheduled carriers, branch shipments (due to earlier pickups), back ordered items, replacement orders, new accounts (first order), orders requiring credit review, and supplier manufacturing deficiencies.
The value of the defective product or material is our only liability. All specifications and technical data have been supplied by the manufacturer and are listed only as a convenience. We do not warrant or represent that the merchandise complies with the provisions of any law, particularly the Walsh-Healey Public Contracts Act, and the Occupational Safety and Health Act of 1970, and regulations promulgated thereunder, unless the manufacturer so warrants.
Compliance with Laws
Some products may be obtained from multiple supply sources located throughout the United States or internationally and shipped directly to the customer without sending the item through NW TILAPIA. Many states and localities have codes and regulations governing sale, offering for sale, distribution, construction, installation and use of products for certain purposes and/or containing certain regulated substances, which may vary from those in neighboring areas. NW TILAPIA relies upon information provided by the supplier of these products to ensure they are compliant with the laws of the jurisdiction into which the product is shipped. The information provided by the supplier as to the ability of the product to be sold or distributed in any particular jurisdiction is believed by NW TILAPIA to be accurate. NW TILAPIA, however, shall not be responsible for how products are used or installed or for the product's conformance to regional, state, or local codes or regulations. NW TILAPIA does not guarantee compliance with any law and assumes no responsibility for how the items are used or installed. Customer has the sole responsibility for compliance with all applicable codes, regulations and laws and before purchase and use of the product must review and ensure full compliance with such codes, regulations and laws concerning the use or installation of the products.
Material Safety Data Sheet (MSDS)
An MSDS is a document that is required by the Occupational Safety and Health Administration (OSHA) and provides specific Safety, Health and Environmental information about a product deemed to be hazardous (e.g. Hazardous Ingredients, Physical Hazards, Health Hazards, Safe Handling, Control Measures and more.) Manufacturers or importers are required to produce MSDSs and employers are required to have them available for their staff as per OSHA's Hazard Communication Standard 29 CFR. 1910.1200. NW TILAPIA expressly relies on the evaluation of the chemical manufacturer/importer contained therein. NW TILAPIA provides MSDSs when required. MSDSs will be provided via the following means: (i) accessing NW TILAPIA's website (atwholesaleprice.com), or (ii) contacting your local sales office (503-519-4837) to request an MSDS by mail or facsimile, (iv) requesting an MSDS when ordering a product, or (v) contacting NW TILAPIA in writing requesting an MSDS.RETURNS & REPAIRS
Except as otherwise provided, no material will be accepted for return after 30 days from date of shipment. To return merchandise, you must call NW TILAPIA at 503-519-4837 for a Return Authorization number. No returns will be accepted without a Return Authorization number. Include with your return a copy of your invoice or packing slip. All merchandise must be returned in its original packaging and condition. Any claims for discrepancies in shipment must be made within 7 days of receipt of merchandise. C.O.D. returns will not be accepted. Shipping charges for returned items must be prepaid. No return of altered or etched items. A re-stocking charge may be applied.
Live fish returns are prohibited.
NW TILAPIA products and services, including user manuals and software, are subject to U.S. export control laws, regulations and administrative policies. Customer acknowledges that it is familiar with such laws and regulations and it agrees to abide by them in all respects. Diversion of products and/or services contrary to U.S. law is prohibited. Customer understands that a license, written approval or other authorization may be required from the Bureau of Industry and Security of the U.S. Department of Commerce, the Directorate of Defense Trade Controls of the U.S. Department of State or other U.S. government agency prior to the export or reexport of these items from the United States Guidance may be found at http://www.bis.doc.gov or http://www.pmddtc.state.gov. Customer further understands that it is unlawful to export, reexport or transfer, or to attempt to export, reexport or transfer these items to individuals or entities on the List of Debarred Parties, Denied Persons List, Specially Designated Nationals List, Entity List, Unverified List or Nonproliferation Sanctions List, as well as sales or transfers to Embargoed Countries (currently, Cuba, Iran, North Korea, Syria and Sudan). It is the customer's responsibility to be aware of these Lists and Embargoes. These Lists may be accessed at http://export.gov/ecr/eg_main_023148.asp.
NW TILAPIA and Customer are independent contractors and not principal and agent. Nothing contained in these terms and conditions shall be construed to create a partnership, dealership, reseller, agency, employment or joint venture relationship. Customer will not have the right to bind or otherwise obligate NW TILAPIA in any manner, nor will Customer represent to anyone that it has the right to do so.
Customer shall not assign any order, or any interest therein, without the prior written consent of NW TILAPIA. Any actual or attempted assignment without NW TILAPIA's prior written consent shall entitle NW TILAPIA to cancel such order upon notice to Customer.
If NW TILAPIA and Customer mutually agree to use an Electronic Data Interchange ("EDI") system to facilitate purchase and sale transactions, Customer agrees that it will not contest: (i) any contract of sale resulting from an EDI transaction under the provisions of any law relating to whether agreements must be in writing or signed by the party to be bound thereby; or (ii) the admissibility of copies of EDI records under the business records exception to the hearsay rule, the best evidence rule or any other similar rule, on the basis that such records were not originated or maintained in documentary form. NW TILAPIA and Customer will negotiate and agree on technical standards and methods to use in making EDI purchases, and will use reasonable security procedures to protect EDI records from improper access. In the event of a conflict, the business records maintained by NW TILAPIA regarding EDI purchases made by Customer shall be deemed to be conclusive.
Customer shall have no right to copy or use any of the intellectual property of NW TILAPIA or its suppliers without NW TILAPIA's permission. All materials contained in NW TILAPIA's website are subject to the ownership rights of NW TILAPIA and its suppliers.
NW TILAPIA's Performance of Service
In conjunction with Customer's purchase of product, NW TILAPIA may perform certain services for Customer on Customer's premises such as delivering and installation (collectively, the "Services"). Customer will hold harmless and indemnify NW TILAPIA, its officers, directors, employees, agents, subcontractors or representatives from and against any and all claims, including bodily injury, death, or damage to personal property, and all other losses, liabilities, obligations, demands, actions and expenses, whether direct or indirect, known or unknown, absolute or contingent, incurred by NW TILAPIA related to the performance of Services for Customer (including without limitation, settlement costs, attorneys' fees, and any and all other expenses for defending any actions or threatened actions) arising out of, in whole or in part, any act or omission of Customer, its employees, agents, subcontractors or representatives. Waiver: No failure by either party to take any action or assert any right hereunder will be deemed to be a waiver of such right in the event of the continuation or repetition of the circumstances giving rise to such right.
CONTROLLING LAW AND VENUE
All transactions shall be governed by the laws of the State of Oregon, without regard to any conflict of law principles that would require the application of the laws of any other jurisdiction, and venue shall be in Marion County, State of Oregon.
Access And Use Of Information
NW TILAPIA reserves the right to withdraw or amend this Website, and any service or material NW TILAPIA provides on the Website, in our sole discretion without notice. NW TILAPIA will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.
You are responsible for:
If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your user name, password or other security information. You agree to notify NW TILAPIA immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
You agree not to:
Online Purchases and Cross Reference Information
NW TILAPIA's product cross-reference results do not imply that all products compared are of functional equivalency or that performance and other characteristics are exact. For critical applications, review specifications prior to purchase.
From time to time, other websites may provide hypertext links ("Links") to this Website. No such Links shall imply any relationship or connection between NW TILAPIA and the operator of the website containing the Link to this Website. NW TILAPIA has no liability to you arising out of your use of any website that provides Links to this Website.
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.
If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
Intellectual Property Rights
The information available on this Website is the property of NW TILAPIA and its suppliers and is protected by copyright and other intellectual property laws. All rights not expressly granted under this Agreement are hereby reserved by NW TILAPIA. No act of downloading any portion of this Website will constitute a transfer of title in such material. Any printouts using or referencing content from this site, with the purpose of evaluating or acquiring NW TILAPIA's products or services, shall contain NW TILAPIA's copyright notice. No other permission is granted to you to copy, reproduce, distribute, republish, transmit, upload, download, display in public, or modify the content contained on this Website.
The trademarks, logos and service marks ("Marks") displayed on this Website are the property of NW TILAPIA or other third parties. Users are not permitted to use these Marks without the prior written consent of NW TILAPIA or such third party which may own the Mark.
You agree that all product reviews, ratings, remarks, suggestions, ideas, graphics or other information communicated to NW TILAPIA through this Website ("Submissions") shall be the property of NW TILAPIA. In order to facilitate this, you hereby irrevocably transfer, assign and convey to NW TILAPIA all right, title and interest in any Submissions. NW TILAPIA will not be required to treat any Submission as confidential, and will not be liable for any ideas for its business and will not incur any liability as a result of any similarities that may appear in future NW TILAPIA operations. Without limitation, NW TILAPIA will have exclusive ownership of all present and future existing rights to the Submission of every kind and nature.
You represent and warrant that:
You understand and acknowledge that you are responsible for any Submissions you submit or contribute, and you, not NW TILAPIA, have fully responsibility for such content, including its legality, reliability, accuracy and appropriateness. NW TILAPIA is not responsible, or liable to any third party, for the content or accuracy of any Submissions posted by you or any other user of the Website. NW TILAPIA has the right to remove or refuse to post any Submissions for any or no reason in our sole discretion.
Although NW TILAPIA has attempted to provide accurate information on the Web Site, NW TILAPIA assumes no responsibility for the accuracy of the information. NW TILAPIA may change products or services mentioned at any time without notice. YOUR USE OF THE WEBSITE AND ITS CONTENT IS AT YOUR OWN RISK. ALL INFORMATION PROVIDED ON THIS WEB SITE IS PROVIDED "AS IS" AND "AS AVAILABLE." NW TILAPIA AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. WITHOUT LIMITING THE FOREGOING, NEITHER NW TILAPIA NOR ANY PERSON ASSOCIATED WITH NW TILAPIA MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE, OR THAT THE WEBSITE OR ITS CONTENT WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Limitation Of Liability
IN NO EVENT WILL NW TILAPIA, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, OR ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES. NW TILAPIA AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS SITE OR ANY NW TILAPIA PRODUCT OR DAMAGES RESULTING FROM USE OF OR RELIANCE ON THE INFORMATION PRESENTED, EVEN IF NW TILAPIA OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES (BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT OF THE LAW).
NW TILAPIA WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
Governing Law and Jurisdiction
Waiver and Severability